Frequently Asked Questions
Everything You Need to Know About Shine Bond Clean Services
1. What services do you offer?
We provide a wide range of cleaning services including bond cleaning, carpet cleaning, pest control, spring cleaning, window cleaning, and more for residential and commercial spaces.
2. Do you serve areas outside of Brisbane?
Yes, we also offer our services in major cities like Melbourne, Gold Coast, and Sydney. Contact us to check availability in your area.
3. How do I book a cleaning service?
You can easily book online through our website, fill out a quick form, or contact us via phone or email for assistance.
4. Are your cleaning products safe for children and pets?
Absolutely! We use eco-friendly, non-toxic, and biodegradable cleaning solutions that are safe for both kids and pets.
5. What is included in bond cleaning?
Our bond cleaning includes deep cleaning of all rooms, kitchens, bathrooms, windows, floors, walls, and more—ensuring the property is ready for inspection.
6. How much notice is required to book a service?
We recommend booking at least 24–48 hours in advance. However, we do our best to accommodate last-minute bookings whenever possible.
7. Do you provide your own cleaning supplies and equipment?
Yes, our team comes fully equipped with advanced tools and eco-friendly products—no need to provide anything yourself.
8. Can I trust your cleaners in my home or office?
Absolutely. All our staff are trained professionals, background-checked, and committed to delivering trustworthy and respectful service.
9. Do you offer recurring cleaning services?
Yes! We provide one-time, weekly, bi-weekly, and monthly cleaning packages tailored to suit your schedule and cleaning needs.
10. What if I’m not satisfied with the cleaning?
Your satisfaction is our top priority. If you’re not happy, let us know within 24 hours and we’ll re-clean the area free of charge.
